If there is something we haven’t answered in the FAQ’s feel free to reach out to us!
How is the value of my gold and diamond jewellery determined?
When you decide to sell your jewellery, the value of your gold or diamond pieces is determined by several key factors. For gold jewellery, the weight in grams and the purity (measured in karats) play a significant role. For diamond jewellery, the value is based on the “4 Cs” — carat, clarity, color, and cut. Additionally, market prices for gold and diamonds fluctuate daily, so selling at the right time can make a difference. When you sell your gold or diamonds, we provide a transparent valuation process, ensuring you receive a fair and competitive offer based on the current market value.
Do you buy damaged and broken jewellery?
Yes, we buy damaged, broken, or second-hand jewellery, whether it’s gold or diamond pieces. If you’re looking to sell your gold and diamond jewellery but worry about its condition, don’t hesitate. Gold is valuable even in broken or old pieces, and diamonds maintain their worth regardless of their setting. Whether your jewellery is scratched, dented, or missing parts, we assess it for its intrinsic value. Our goal is to give you the best offer based on the actual weight and quality of the materials, so you can sell your unwanted jewellery with ease.
Will I get paid immediately for my gold and diamond jewellery?
One of the top concerns when people look to sell their jewellery is how quickly they will get paid. At our business, we understand the importance of a quick and smooth transaction. Once we evaluate your gold and diamond jewellery and you accept the offer, we provide instant payment, either in cash or via bank transfer, depending on your preference. Selling your jewellery should be a hassle-free process, and we ensure you walk away with your payment on the same day.
What documents do I need to sell my gold and diamonds?
When you decide to sell your jewellery, it’s important to bring valid identification, such as a driver’s license or ID card, as part of the transaction. This helps verify ownership and ensures compliance with local laws. While you don’t need a receipt for older or inherited jewellery, having any paperwork like a certificate for diamonds can help in the valuation process. We make selling your gold and diamond jewellery simple, with minimal paperwork required to complete the transaction.
How do I know I’m getting a fair price for my jewellery?
If you’re wondering, “How can I sell my gold and diamond jewellery and ensure I’m getting a fair price?” we are committed to offering a transparent process. We use current market prices for gold and diamonds as the foundation of our valuation. Our appraisals are based on the purity of gold or the quality of diamonds, and we encourage sellers to compare our offer with other buyers. When you sell your gold and diamond jewellery to us, you can trust that our prices reflect the true value of your items, ensuring you get a competitive and fair offer. Moreover, as a proud member of The Jewellery Council of South Africa we abide by their code of ethics and compliance.