Privacy Policy
Effective Date: 01 October 2024
buybyegold.co.za (referred to as “we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you use our services. This may include:
- Name
- Contact details (email address, phone number)
- Banking information (for payment purposes)
- Identification documents (to verify legal ownership of items)
- Any additional information you provide during a transaction
2. How We Use Your Information
We use the personal information you provide to:
- Process transactions and payments
- Verify your identity and ownership of items
- Communicate with you about your sale
- Improve our services and customer experience
- Comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our website and provide our services (e.g., payment processors)
- When required by law or legal processes
- To prevent fraud or illegal activities
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, theft, or loss. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Withdraw your consent to the processing of your data at any time
If you would like to exercise any of these rights, please contact us at mike@buybyegold.co.za.
6. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small files placed on your device that allow us to remember certain information about your visit. You can control cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites. Please review their privacy policies for more information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Continued use of our services after changes are made indicates your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at mike@buybyegold.co.za.